Title:  Accounts Receivable Supervisor 

General Hours of Work:  Monday - Friday (Days) 

Exempt/Nonexempt:  Non-Exempt (hourly)

Department/Unit:  Corporate – Finance  

Reports To:  Executive Director- Accounting 

Avel eCare is seeking an experienced Accounts Receivable Supervisor to provide hands-on leadership to our A/R team. The Accounts Receivable Supervisor oversees the entire A/R process and team to ensure timely, accurate production and delivery of bills to maximize cash flow. As a working supervisor, this position will be involved in the daily A/R and collection duties as needed to ensure peak performance of the customer billing team.

RESPONSIBILITIES:

• Works with A/R Team to process all customer invoices, including obtaining proper approval and coding, entering into billing system and submitting to client. 
• Owns billing accuracy and timeliness including reviewing contracts and disseminating information to the A/R team 
• Ensures revenue is correctly stated every month and that we are closing by deadlines. 
• Maintains Revenue verification and Billing Checklist files in timely manner for entire Finance team. 
• Drives collections by monitoring A/R aging and directing/participating in all collection activities. Assists with weekly cash forecasting. 
• Manages A/R mailbox ensuring all customer requests and concerns are handled expeditiously by A/R team. 
• Owns sales & tax process and filings. 
• Ensures customers and sales orders are set up and inactivated as we add/lose them. 
• Completes assigned routine reconciliation of Avel eCare balance sheet accounts, to ensure compliance with accounting standards and regulatory mandates.   
• Drives A/R Strategy and process improvements. 
• Monitors Team Dynamix to ensure we stay on track with A/R tasks and timelines. 
• Supports ad hoc reporting & special requests as directed by the Controller. 
• Performs assigned duties as needed to ensure compliance with internal control policies to protect the assets of Avel eCare.

QUALIFICATIONS:

The individual must be able to work the hours specified above. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, so long as the accommodations do not cause undue hardship to the employer. 

SUPERVISORY RESPONSIBILITIES: 

Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

REQUIRED EDUCATION and/or EXPERIENCE:

• Minimum of Associate’s degree in accounting or related preferred.  
• 2+ years of Accounts Receivable billing and collections experience is required. 
• Must be proficient in Microsoft Office, especially Microsoft Excel and able to thrive in a fast-paced environment. 
• Prior experience with NetSuite preferred.
• Demonstrated experience reviewing and interpreting contracts.

ABOUT AVEL eCARE

Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually. 

For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare. 

MISSION

"Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it’s needed most. 

VISION

"Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation.

JOB CODE: 3199162