Job Code/Title: Workforce Planning Analyst

General Hours of Work: Monday – Friday (Days) with weekend and evening involvement

Exempt/Nonexempt: Exempt (salaried)

Department/Unit: Clinical Operations

Reports To: Chief Operations Officer

SUMMARY: 

The Workforce Planning Analyst is part of the Clinical Operations team of Avel eCare. This role will be responsible for modeling, forecasting, and analysis of staffing models for all clinical workforce teams. This role will use comprehensive data sets to help visualize trends, display actionable workforce insights, and assist in determining key performance indicators. The Analyst will display domain expertise, self-direction, critical thinking and organizational navigation aptitude.

ESSENTIAL FUNCTIONS:

• Responsible for creating staffing models for all clinical teams ensuring data is accurate, informative and actionable.
• Collaborate with Clinical Leaders to support staffing decisions, growth projections and staffing volatility. Creating multiple staffing model scenarios and providing insight and recommendations to improve clinical cost structure.
• Create management reports and dashboards as required and ensure timely distribution. Creates ad hoc reports, presentations, and summary findings utilizing reliable data meeting the needs of the Avel eCare stakeholders.
• Communicates in a consistent manner with each Avel eCare General Manager providing staffing insights, variances in performance, opportunities for improvement and impacts of growth and retraction.
• Leverages Avel eCare’s scheduling and proprietary software in analyzing data, making recommendations for data collection, quality improvements, and functionality. Understands the system limitations and provides solutions to remove restrictions.
• Liaison for Clinical Operations to Support Departments by creating reports, dashboards and ensuring accuracy of data to assist performance of Avel eCare. Performing analysis of cost and productivity improvement.
• Organize, execute, and present on workforce optimization, data set enhancements, and special projects assigned.

ESSENTIAL QUALIFICATIONS:

 The individual must be able to work the hours specified above. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform these essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, so long as the accommodations do not cause undue hardship to the employer.

REQUIRED EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in data Analytics/Statistics/Finance/Economics or related field is preferred.
• 5+ years of directly related experience with workforce planning is preferred.
• Experience building analytics, models, and reporting using MS Excel, Power BI.
• Demonstration of strong analytical, critical thinking, and computational skills.
• Experience in healthcare delivery is preferred.

REQUIRED PHYSICAL ABILITIES:

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit.
• The employee is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

REQUIRED COMMUNICATION/MATHEMATICAL/REASONING SKILLS:

• Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job.
• Must be able to perform basic operations on a personal computer within the Windows operating system.
• This position requires problem solving skills, critical thinking skills, and the ability to multi-task.

RESPONSIBILITIES, EXPECTATIONS & STANDARDS:

• Commitment to the daily application of Avel’s mission, vision and core values to deliver access to high quality care.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating workflow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, Federal and State laws, regulations and standards including but not limited to the Joint Commission.
• May be involved on organization committees or boards.

WORK ENVIRONMENT:

• The noise level in the work environment is usually moderate.

JOB CODE: 341