**Position must be able work in-person at the Avel eCare Sioux Falls Office location.**

General Hours of Work: Monday – Friday (with some weekend and evening involvement)

Exempt/Nonexempt: Exempt (salaried)

Department/Unit: Corporate -Executive Leadership

Reports To: Chief Executive Officer

Summary: The Senior Vice President of People and Culture serves on the executive leadership team and oversees the development and implementation of human resources strategies, systems and policies, plans and services including recruitment, legal compliance, employee benefits, compensation, payroll, employee relations, workforce, employment practices and procedures, employee communications, education and organizational development under the direction of CEO.

Essential Functions:

• Participates in strategic planning for the organizations. Provides leadership and consulting support to executives and management on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives.  Advises on the alignment of organizational structure, and responsibilities to achieve goals.
• Actively manages diligence and integration related to people and culture matters in Avel’s acquisition strategy
• Coordinates with vendor organizations for services such as recruitment, compensation, payroll, benefits, recognition programs, leave of absence management, health, and safety programs.
• Partners with Chief Medical Officer to ensure continuous readiness for Joint commission accreditation surveys and regulatory reviews.
• Oversees the alignment of quality initiatives with Joint Commission standards, CMS requirements, and organizational strategic goals.
• Works in partnership with operational leaders to analyze trends and metrics, develop action plans.
• Oversees talent management, including staff training and leadership development, retention, recognition, employee communication and career development. Assesses and evaluates training and staff development needs.
• Develops and maintains performance management and appraisal programs. Provides assistance to employees and supervisors with questions and workplace problems.
• Oversees compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Oversees benefit plan communication, enrollment, and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes.
• Remains current with employment laws and regulations. Maintains an effective program of compliance with laws and regulations related to human resources with support of General Counsel.
• Oversees HR systems and employee records to ensure accuracy and improve the overall operations and effectiveness of the organization.
• Provides direction to assigned staff in the performance of their duties, establishing work priorities in achieving strategic and operating plan goals; prepares and manages associated budgets. Maximizes the use of information technology tools to solve labor-related organizational problems. Provides insightful analysis of information gathered and makes sound recommendations; helps customers learn how to access and interpret information that is meaningful for decision making. 

Education and/or Experience:

• Bachelor’s degree in human resource or business-related field required, master’s degree preferred.
• 7-10 years’ experience in all aspects of Human Resource.
• Proven independent decision making and critical thinking in highly complex environments.
• Professional speaking and communication experience with all levels of leadership.
• Working knowledge of multiple human resources disciplines including compensation practices, benefits, leave administration, talent management, organizational diagnosis, employee and union relations, performance management, federal and state respective employment laws. 

Certification, Licensure, and/or Registrations:

• PHR or SPHR certification preferred.
• This position requires a valid driver’s license, and that the employee is insurable by the Avel Health automobile liability insurance carrier.

About Avel eCare: 

Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually. 

For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare. 

Mission 

"Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it’s needed most. 

Vision 

"Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation.