Job Title: RN Behavioral Health 

Department/Unit: Avel eCare Behavioral Health 

Reports To: Avel eCare Supervisor Behavioral Health 

General Hours of Work: Varies, including weekends and rotating holidays 

Nonexempt: Non-Exempt (hourly)

About this Opportunity:

Avel eCare is seeking a dedicated Registered Nurse (RN) for our Behavioral Health team. This role is designed for individuals who can provide acute mental health crisis evaluation for patients of all ages and ethnic groups. As a key member of the team, the RN-C will apply specialized clinical knowledge and advanced skills in assessment and crisis intervention for individuals facing mental, emotional, and behavioral challenges. The role requires the ability to work in a fast-paced, stressful environment, performing rapid assessments while multitasking effectively.

ESSENTIAL FUNCTIONS:

• Inquiry and Assessment: Answer all inquiry calls promptly, provide on-demand assessments, and maintain an updated database with accurate patient information. Ensure excellent customer service as the point of contact for all eCare Behavioral Health services.
• Psychosocial Assessment: Conduct psychosocial assessments, including suicide/homicide risk evaluations, determine appropriate care levels, and collaborate with providers at the site of care.
• Patient Placement Support: Assist telemedicine sites with patient placement for psychiatric inpatient beds.
• Mental Health Support: Provide de-escalation strategies, counseling, and disposition recommendations to individuals in Behavioral Health programs. Develop safety plans to help individuals stay safe in their communities.
• Community Support: Encourage outpatient care and promote mental health services to keep patients in their communities.
• Project Support: Participate in additional responsibilities for eCare Behavioral Health projects and community activities as assigned by the Director.

QUALIFICATIONS:

Education and Experience:

• Graduate from a CCNE or NLN accredited nursing program is strongly preferred; graduation from an approved nursing program is acceptable.
• At least two years of Behavioral Health nursing experience preferred.
• Bachelor’s degree preferred.

Licensure and Certifications:

• Active and unrestricted Registered Nurse license in at least one state is required.
• RN licensure required within the states that eCare Behavioral Health operates within 120 days of hire.
• Certification in Psychiatric Mental Health Nursing (PMHN) by the American Nurses Credentialing Center (ANCC) preferred.
• Completion of state-specific certification/education within required time periods.

Required Competencies:

• Ethics and Values: Adheres to an appropriate set of core values and beliefs, especially during challenging times.
• Customer Focus: Builds strong relationships and delivers patient-centric care.
• Action-Oriented: Takes on new challenges with urgency, enthusiasm, and high energy.
• Compassion: Genuinely cares about people and provides support where needed.
• Composure: Rebounds from setbacks and handles difficult situations effectively.
• Decision Quality: Makes timely, sound decisions that move the organization forward.
• Peer Relationships: Builds strong formal and informal networks both inside and outside the organization.

PHYSICAL ABILITIES:

• Regularly required to talk or hear.
• Frequently required to sit; occasionally required to stand, walk, or perform physical tasks such as bending, stooping, and reaching.
• Must occasionally lift or move up to 10 pounds.
• Specific vision abilities, including close, distance, peripheral vision, depth perception, and focus adjustment, are required.

COMMUNICATION/MATHEMATICAL/REASONING SKILLS:

• Ability to read, write, speak, and apply reasoning skills to perform essential duties.
• Strong problem-solving, critical thinking, and multitasking abilities.
• Basic proficiency in computer operations within the Windows operating system.

RESPONSIBILITIES & EXPECTATIONS:

• Demonstrate commitment to Avel’s mission, vision, and core values to deliver high-quality care.
• Maintain patient confidentiality and work effectively in a team environment.
• Ensure compliance with safety principles, federal and state laws, and standards including those of the Joint Commission.

WORK ENVIRONMENT:

• Moderate noise levels.
• This position involves working in a healthcare setting with exposure to acute mental health conditions and related challenges.

JOB CODE: 291